Hyster enjoys a wonderful relationship with most of its clients due its focus on producing complete client satisfaction through its world class manufacturing. Our goal is to anticipate the needs of each customer in addition to deal with them with lift trucks which provide the value, the performance and the dependability which they need.
Hyster completely believes in starting with the client. The company performs annual focus groups and offers on-going voice of customer research which is conducted both on-line as well as in the field. We have more than 400 design engineers to translate that input into smart designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help ensure the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to guarantee the lowest ownership cost and total reliability all of Hyster's machinery are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality Each and Every Time
To initiate quality from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities like quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold every worker accountable for consistent quality, along with the 5s workplace organization in place to help us achieve it.
Hyster provides a range of high quality features as standard with our products. By remaining dedicated to our focus on both quality and safety, and by being innovative from beginning to end, we offer some of the best material handling machines on the market. These are just some of the reasons the corporation has become a leader within the industry.